How to Fix HP Printer Can not Connect to Web Services Server?

Fix HP Printer cannot Connect to Web Services Server:

Users want their HP printers to connect to web services server to enhance the benefits of their HP printer but when they try doing so, a whole host of messages on the likes of “Server Connection Error” or “Web Services Problem” start getting flashed. I encountered the same HP printer can not connect to web services server problem which I got resolved by undertaking a series of troubleshooting steps discussed hereunder. 

Ensuring that HP Printer Supports Web Services

Step 1 - Turn your HP printer on.

Step 2 - Go to Control Panel and search for Web Services or E-Print icon.

Step 3 – If the Control Panel shows such an icon, the HP printer can not connect to web services server problem may have another cause to be scrutinized.

Step 4 – If the icon is not visible, it will signify that your HP is not supportive of Web Services. And, that you must be resorting to Mobile Printing Solutions.

WiFi or Ethernet Connection might not be Working

Quite often, your HP printer not being able to connect to the web services server may be attributable to the fact that your WiFi or Ethernet may be off or ineffective. For this, you must diagnose your WiFi internet connectivity.

Plugging Out Cables and Restarting the Systems

Step 1 - Plug out all cables and connecting cords to disconnect your router, computer, and printer.

Step 2 - Wait for 20 minutes.

Step 3 - Now connect the devices with the system through the wires.

Step 4 – Restart the computer and the printer.

Updating the Printer Drivers

Your existing HP printer firmware or driver may have become outdated. In a bid to check and fix this as the probable cause of HP printer cannot connect to web services server problem, follow the steps given below.

Step 1 - Open the Control Panel.

Step 2 - Now check for any updates after connecting your computer, laptop and printer with the internet.

If your printer is connected with the computer by means of a connecting cord, follow the steps given hereunder.

1 - Check for the product updates by pressing HP EPrint icon or button.

2 - Alternatively, open the Settings menu, and then choose Preferences, Printer Maintenance or Tools.

3 - Finally select Web Services or Printer Updates.

In addition to this, you can also download updates from HP Software and Driver Downloads.

Turning on the Web Services from the Embedded Web Server (EWS)

Step 1 – As the very first step, extract a Wireless Network Test Results or Network Configuration report in the following different ways depending on the kind of your HP printer.

  • For Inkjet printers with the Control Panel – Go to Wireless>Network Settings to find the Network Configuration report. Alternatively, you can also go to Setup Menu.
  • For Inkjet printers without a Control Panel, Press the Wireless and Information button simultaneously. Alternatively, you can press the Wireless button along Copy Black button.
  • Long press the Wireless button, as soon as the Ready light starts blinking, go to the Wireless menu and click on Wireless Network Test.
  • For Laser NS and Neverstop Laser printers – Long press the Resume button along with the Wireless button.
  • For DeskJet 6000 and 6400, ENVY 6000 and 6400, and Tango printers – Initially press and hold Information button and then touch Information and Resume button.

Step 2 - When the Network Configuration Page gets opened, figure out the URL of the Embedded Web Server. 

Step 3 - Now open your internet browser, and simply type the URL link for EWS located in Step 2 above and press Enter.

Step 4 – A login or certificate screen will pop up, punch in the required details to open the EWS page.

Step 5 – Once the EWS page opens, click on Web Services Tab followed by clicking Continue>Turn On>Enable for ultimately turning on the Web Services.

Even after undertaking the above steps, HP printer cannot connect to web services server problem still exists, you may choose to get your HP printer serviced with the assistance of an engineer.

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